WHERE DO YOU SHIP TO?

Everywhere! We deliver worldwide. Please note that printinK studio are not accountable for any further taxes incurred by your country of delivery.

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

Your order will be processed as quickly as possible. For in-stock orders, within Australia, delivery may take up to 3 business days. We deliver using Australia Post. Nationally we use Express Post which guarantees next day delivery to most Australian cities. Please allow a few days for processing and packaging of order.
International orders, we use Air Mail and delivery time is dependent on country.
If an item is back ordered or out of stock you will be notified immediately.

WHAT ARE THE DELIVERY COSTS?

Australia wide express post delivery will cost $8 upto 500g. If your order exceeds this amount you will be notified by email of the excess postage cost prior to despatch.
FREE DELIVERY in Australia for any order over $150.
New Zealand delivery cost is $15, the rest of world $18, for any order under 500g. If your order exceeds 500g you will be notified by email of the excess postage cost prior to despatch.

HOW DO I PAY FOR MY ORDER?

All amounts are in Australian dollars.
We only accept payment via paypal, you do not need to sign up to use this facility. Please refer to www.paypal.com for their terms and conditions.  Paypal is a safe and secure way of making credit card payments over the internet.
If  you would like to pay by an alternative method please contact sales@printinkstudio.com to arrange.

CAN I RETURN OR EXCHANGE AN ITEM IF I AM NOT HAPPY?

Please keep in mind that each product is individually hand printed.
It is important to printinK studio that you are happy with your purchase. If for any reason you are not completely satisfied, we are happy to exchange or give you a credit. If this is the case, please contact sales@printinkstudio.com within 7 days of receiving your order to notify us that you will be returning the item.
Exchanges and refunds will only be processed on the following terms:
The item is in 100% new condition, unworn and unwashed. With all tags still attached and original receipt included.
It must be returned within 14 days of date of purchase on receipt.
Goods are sent back through registered mail or courier. A trackable form of delivery is required to ensure we receive the item.
Return postage cost is charged to the customer.
Choose your item carefully as tinker by printinK studio does not exchange or refund for change of mind. No refund or exchange is possible for items where special care instructions were not followed.
Please keep in mind that each product is individually hand printed!