CUSTOMER SERVICE

wallpaper FAQ

HOW MUCH WALLPAPER DO I NEED?

The best way to work out how much paper you need is to use a wallpaper calculator. There are a few sights online which will convert your wall measurements into metric. we recommend taking a look at www.housetohome.co.uk/calculators.

Our wallpaper rolls are 55cm wide x 10m long and come untrimmed.

SHOULD I GET AN EXPERT TO HANG THE WALLPAPER?

For best results we advise professional installation. We recommend contacting paperwheels who we use for all our installations.

If you are feeling confident you can hang wallpaper yourself there are a number of resources online to aid with installation. 

HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

All wallpaper is printed to order this is to ensure there is colour consistency. All our paper is hand printed and colour hand mixed in batches. It's important that all rolls come from the same print run as there may be slight colour differences between each print lot.

Once payment is received your order will take 3 weeks this will allow time for printing and delivery.

HOW DO I PRESERVE THE WALLPAPER AFTER IT IS INSTALLED?

We use the best quality wallpaper base which combined with our wallpaper speciality inks achieve a super sleek finished look. To maintain this it is important to dry dust paper to avoid dust build up. Paper can be wiped down with a damp cloth. Make sure you keep any scraps from installing the paper to test cleaning products.